Maintain ethical and professional standards when using social media and online platforms.

COURSE CODE SIRXOSM002

This unit describes the performance outcomes, skills and knowledge required to source information on, and work according to, a range of ethical and professional standards when using social media and online platforms for business purposes.

 

ENROL TODAY

In today’s digital age, using social media responsibly and effectively is crucial for any professional. Our course, "Maintain Ethical and Professional Standards When Using Social Media and Online Platforms," equips you with the essential skills and knowledge to engage online in a manner that upholds your organization’s ethical standards and enhances its reputation.

Master the Art of Professional Social Media Engagement.

 

Why Choose Our Course?

  • Broad Applicability: Ideal for individuals at all organizational levels—from operational staff to managers in any sector, including commercial, not-for-profit, and government.
  • Skill Enhancement: Learn to navigate and utilize social media platforms ethically and professionally.
  • Flexible Learning: Complete the course at your own pace with our online learning platform.
  • Comprehensive Training: Gain practical experience in handling real-world social media interactions.

What You Will Learn:

  • Ethical Standards and Best Practices: Understand how to source information on and adhere to ethical guidelines in online communications.

  • Content Creation: Develop skills in creating and posting diverse types of content across multiple platforms.

  • Engagement Strategies: Learn how to professionally handle feedback, including positive comments, complaints, and questions.

  • Crisis Management: Gain insights on responding to issues requiring escalation and managing online reputation.

Enhance your professional capabilities and ensure your online interactions reflect the highest standards of ethics and professionalism with our comprehensive training. Whether you are self-employed, or part of a small or large organization, this course will empower you to use social media to its fullest potential while maintaining integrity and professionalism.

ENROL TODAY

COURSE REQUIREMENTS

To Enroll, You Will Need:

  • Language and Technical Skills: Basic English literacy and numeracy skills.
  • Access Requirements: Access to a PC or tablet with video recording capabilities, internet access, and the Chrome browser.
  • Identification: Victorian Student Number (VSN) for Victoria residents and Unique Student Identifier (USI) for all Australian participants..

Course Duration:

Online Component: Self-paced learning, approximately 75 hours. Enjoy 3 months of online access (extension available for a fee).

ASSESSMENT TASKS

Assessment Tasks:

Demonstrate your new skills through practical application:

  • Diverse Platform Use: Utilize three different types of social media for organizational communications.
  • Content Creation: Create and post content for eight distinct communications, using at least three types of media files.
  • Campaign Management: Develop and monitor a targeted social media campaign with external linkages.
  • Engagement Monitoring: Respond professionally to a variety of customer interactions, manage complaints, and escalate issues when necessary.

Join now and become a leader in ethical social media practices!

 

 

Eze Training – Your Partner in Professional Digital Communication

 

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